Privacy Policy

INTRODUCTION

The enclosed statement regarding customers, suppliers and other business partners pertains to how Luciano Chicago, LLC (‘the Company”) respects these groups’ concerns about privacy. This privacy statement applies to all entities of Luciano Chicago, LLC and is maintained by Luciano Chicago, LLC. This privacy statement does not address applicants and employees.

This privacy statement can change from time to time and the most current statement is regularly published on the Luciano Chicago, LLC website. If Luciano Chicago, LLC processes major changes to this policy the customer, supplier or business partner will be kept informed by a notification on our website.

The purpose of this privacy statement is to inform individuals on how the Company securely collects and processes data so that privacy is maintained. Luciano Chicago, LLC respects and protects privacy in accordance with the European General Data Protection Regulation (GDPR) and other applicable laws. Further explanation is given here within on what kinds of personal data Luciano Chicago, LLC processes, the purpose of processing and how the Company may share personal data with third parties.

WHAT DATA IS BEING COLLECTED?

Luciano Chicago, LLC may process the below data for the purposes as described below:
– Name, address
– Email address, telephone number
– Data of birth and age
– Gender
– Location
– Bank account number, credit card details
– Clothing sizes
– IP address, Browser ID
– Behavior on site

This list is not exhaustive and Luciano Chicago, LLC may collect and process data that is useful for its services. Not all data above is collected and processed for every customer, supplier and business partners. Often the data is limited to only a few of the above details. The data collected is dependent upon the purpose of processing.

The Company does not collect and process sensitive data such as ethnic and racial origins, political opinions, religious beliefs, trade union memberships, physical or mental health conditions, genetic or biometric details or sexual preferences. Luciano Chicago, LLC may use sensitive data such as bank account number. Also, Luciano Chicago, LLC may combine received data points in order to develop a profile useful in sending personalized offers and advertisements. Luciano Chicago, LLC is aware of the sensitivity and impact on individual privacy and has taken appropriate actions to handle all data carefully.

HOW DOES LUCIANO CHICAGO, LLC COLLECT DATA?

Luciano Chicago, LLC may collect data for the use of products and services. This data may be directly collected or from individuals or from his/her devices. For example, the Company may collect data from or about the individual through the Company’s website, social media pages, customer service email messages upon sign up for Company newsletters and personalized offers, upon purchase of Luciano Chicago, LLC product or when individuals register for an account. When individuals purchase a product from Luciano Chicago, LLC, the Company may collect his/her registration information, status of order and purchase history. Luciano Chicago, LLC may collect information about the individual from other sources such as public databases, third party processors or social media.

4.1 Personal data directly collected from customer, supplier and business partner.

Luciano Chicago, LLC collects and processes personal data sourced directly from the customer, supplier or other business partners. These parties have made the choice to provide this data to Luciano Chicago, LLC. For example, when parties provide email addresses in order to receive a digital receipt or to conduct business with Luciano Chicago, LLC.

4.2 Personal data not obtained directly from customer, supplier and business partner.

Besides the above, Luciano Chicago, LLC may collect personal data from these groups, obtained via third parties, as part of the service the Company provides or in connection with legal requirements that are applicable to the Company.

List of third parties Luciano Chicago, LLC share their data with are, but is not limited to:

FacebookInstagramMautic
Ralston + Anthony AdvertisingGoogleGoogle Analytics
UPSFedExUSPS
DHL

HOW DOES LUCIANO CHICAGO, LLC USE THIS DATA?

Luciano Chicago, LLC mainly uses this personal data based upon a contractual obligation, legal obligation, consent or legitimate interest.

Luciano Chicago, LLC will process data that is necessary for the performance of a contract with suppliers and other business partners. Luciano Chicago, LLC also processes data under the lawful basis of a legal obligation. Based upon legal obligation, the Company may store specific financial data for a period of time to meet requirements set by national tax authorities. Luciano Chicago, LLC may also process your data for the purpose of a legitimate business interest such as to strengthen our relationship with these parties. The Company may provide these parties with communications regarding its services that it thinks might interest the parties. The Company takes into consideration the balance between privacy impacts and the Company’s legitimate business interest. Luciano Chicago, LLC may process personal data when consented to do so. For example, the Company may lawfully ask these parties for consent to set up a profile in order to send personalized offers. The Company also asks permission to place a cookie on devices in order for the Company to set up profiles and place ads. When Luciano Chicago, LLC processes data based on these legal grounds, these parties have the right to object, restrict, erase, access and ask data portability.

WHY DOES LUCIANO CHICAGO, LLC PROCESS THIS DATA?

  1. To respond to questions, when contacted;
    When an individual wants to get in contact with Luciano Chicago, LLC, the Company will use this data to reply on the request or question. Luciano Chicago, LLC may process your name, email address and correspondence with Luciano Chicago, LLC. Luciano Chicago, LLC processes this data based on the individuals consent when he/she provided the data.
  2. To complete orders and when an account is registered;
    Luciano Chicago, LLC asks to fill in personal information when an individual wants to complete an order and/or registers for an account. Some of this information is required: title, first name, last name, address, email, password. The information required for a purchase is based on a contractual obligation and to inform the individual about the status of the order. In order to complete a purchase Luciano Chicago, LLC may use data for processing payment, delivery, status updates and other communication such as, notification of the delivery status or sending information. Information Luciano Chicago, LLC may process is name, gender, contact details, email address, purchase history, bank account details. Personal information and order history are saved on a secure server.
  3. For development and improvement of products and services;
    For the legitimate interest to develop and improve products and services, Luciano Chicago, LLC may collect and process personal data. Based on analysis of customers’ behavior Luciano Chicago, LLC can modify its products and services. This customer behavior is based on visitor statistics and how often visitors have clicked on website pages and the items purchased. Luciano Chicago, LLC may use third parties such as google analytics to analyze the visitor behavior in order to improve its services. Luciano Chicago, LLC may share personal data with third parties who provide Luciano Chicago, LLC with web hosting, analysis, payments and other similar services. The personal data Luciano Chicago, LLC may use are contact details, email address, payment information, correspondence and technical data from the individuals devices such as IP-address, Browser ID and the pages the individual visited on the Luciano Chicago, LLC website.
  4. To comply with law and regulations;
    Luciano Chicago, LLC shall comply with laws and regulations and therefore personal data could be required to comply, for example for legal obligations such as tax purposes. Personal data Luciano Chicago, LLC may process are name and contact details.
  5. To deliver greater website functionality;
    Luciano Chicago, LLC may process technical data if an individual uses Luciano Chicago, LLC’s website. This technical data is used for managing and improving the websites. If an individual chooses to enter location and preferences the Company processes this data in order to save this for the next visit. Luciano Chicago, LLC uses cookies on their website in order to make sure a visit is easy to access and use. Read more about cookies in the cookie policy. Luciano Chicago, LLC may process the data that is entered by the individual on our website which is linked to IP address and Browser ID.
  6. To connect with parties through social media;
    Luciano Chicago, LLC makes use of social media accounts such as LinkedIn, Instagram and Facebook. The Company processes data based on consent. If an individual contacts Luciano Chicago, LLC through one of the mediums the data is used in order to reply on these messages. If an individual connects through a social media account with Luciano Chicago, LLC, the Company may share data with the provider of this account. The information Luciano Chicago, LLC shares is governed by the social media provider Privacy Policy. Personal data Luciano Chicago, LLC may process are name and email address and the data used in your message. If an individual clicks on one of the icons on the website the individual will be linked through to these third party website. If an individual enters these websites these third parties may be able to place a cookie on the same device. Read more about cookies in the cookie policy.
  7. For assessment or acceptance of customers, suppliers and other business partners;
    When a customer orders at or supplier or business partner works with Luciano Chicago, LLC, the Company may process personal data to assess the identity and screening based on a contractual obligation. Luciano Chicago, LLC may process contact details, name, address, email address and bank account information.
  8. For executing (contractual) agreements;
    Luciano Chicago, LLC may process data when a customer purchases items on the website. The data Luciano Chicago, LLC processes is based on the transaction such as name, shipping information, bank account details, consent for personalized offers and terms and conditions. Luciano Chicago, LLC works with suppliers and other business partners wherefore the Company processes data for invoices, payment information and delivery information. Luciano Chicago, LLC processes data such as name, address, email address, telephone number, order history and bank account number. Luciano Chicago, LLC processes this data based on a performance of a contract.
  9. To show personalised advertisements;
    Luciano Chicago, LLC may send personalized offers if the individual has given consent. An individual can sign up for the Luciano Chicago, LLC newsletter and personalized offers by submitting an e-mail address in the newsletter and personalized offer module found at the bottom of any page on this site or in the store. Luciano Chicago, LLC does not send newsletters and personalized offers to customers or registered visitors unless the individual has given consent for the newsletter and personalized offers specifically. All newsletters and personalized offers contain an opt-out link in case the individual wishes to unsubscribe from receiving further newsletters and personalized offers at any time. Personalized offers are send to an email address which could contain advertisements that might interest the individual based on purchase history and online behavior such as an abandoned shopping cart.

Personal data Luciano Chicago, LLC process for sending out personalized offers are data the individuals shared actively with Luciano Chicago, LLC such as name, email address and purchase history and data Luciano Chicago, LLC obtained based on the individuals interaction with the website. Luciano Chicago, LLC may use IP address and Browser ID to track your behavior on our website if you have given consent for accepting cookies.

If an individual does not want to receive these emails anymore the individual is able to withdraw consent at any time or able to unsubscribe from these newsletters and personalized offers via marketing email received.

TO WHOM DOES LUCIANO CHICAGO, LLC SHARE PERSONAL DATA?

Luciano Chicago, LLC is a global organization and may provide data to other Luciano Chicago, LLC stores and offices as this is necessary for the service it offers. This data is processed for administrative purposes. Those countries may not have the same data protection laws as the country in which you initially provided that information. When Luciano Chicago, LLC transfers information from or about its or its use of products to other countries, the Company will protect it as described in this privacy policy. By using products parties give consent the transfer of information from or about the individual or use of Luciano Chicago, LLCs’ products to countries outside of country of residence.

Luciano Chicago, LLC may process data to other companies outside of the European Economic Area. If Luciano Chicago, LLC processes data with a country that does not ensure an adequate level of protection of data, Luciano Chicago, LLC ensures appropriate safeguards are in place such as standard contractual clauses from the European Commission or the US Privacy Shield.

Luciano Chicago, LLC has data processing agreements with third parties to ensure that data is applied with the same level of security and confidentiality as by Luciano Chicago, LLC. Luciano Chicago, LLC has data processing agreements with third parties which defines the rights and obligations regarding GDPR. Luciano Chicago, LLC decides for which purposes the third party can process data and the third party is obliged to comply with these instructions from Luciano Chicago, LLC.

HOW LONG WILL WE STORE YOUR PERSONAL DATA?

Luciano Chicago, LLC shall store data no longer than necessary. Luciano Chicago, LLC will only store the data in line with legal retention periods and based on lawfulness of processing.

Luciano Chicago, LLC may store personal data to fulfil the legal grounds of a contractual obligation, legal obligation and to prepare, defense or exercise legal claims and in general where Luciano Chicago, LLC has a legitimate interest to doing so. Luciano Chicago, LLC may also store data which is given through consent.

MINORS

Under the age of sixteen (16) Luciano Chicago, LLC requests to make a reasonable effort to verify that a parent or guardian has provided the appropriate consent.

WHAT ARE YOUR RIGHTS?

The individual has the ability to request access, restriction, portability, erasure, rectification and file a complaint by contacting [email protected].

If the individual would like to file a complaint, the Company asks that the employee sends an email to [email protected]. Please note that you can file a complaint at the United States Authority.

The individual has the following rights:
– Right to access the personal data Luciano Chicago, LLC holds at any time.
– Right to ask Luciano Chicago, LLC to correct his or her personal data that is incorrect and to complete incomplete information Luciano Chicago, LLC holds about he or she.
– Right to be forgotten and to object and ask Luciano Chicago, LLC to delete personal data if Luciano Chicago, LLC has no legal or regulatory obligation to keep this data.
– Right to restrict personal data.
– Right to ask Luciano Chicago, LLC to provide the employee with a copy of his/her personal data that Luciano Chicago, LLC holds.
– Right to file a complaint with Luciano Chicago, LLC or with the Supervisory Authority.

Luciano Chicago, LLC shall communicate rectification or erasure of your personal data with third parties unless it proves impossible or involve disproportionate effort. Luciano Chicago, LLC shall inform the individual of the third parties should this matter occur.

When the individual exercises a request please elaborate on the personal data Luciano Chicago, LLC may process about you by giving Luciano Chicago, LLC more background of the personal data. For restriction specify the request to a specific department, process, team, incident or service. Try to include timeframes, names, dates, type of processing and documents to enable Luciano Chicago, LLC to process the request as soon as possible. Luciano Chicago, LLC will respond to the request within one month of receipt.

COOKIES, PROFILING AND WITHDRAW CONSENT

Luciano Chicago, LLC may send personalized offers based on account and/or website behavior. Luciano Chicago, LLC only send out personalized offers if its consented to receive these offers.

Luciano Chicago, LLC uses cookies on its website such as functional, analytical and tracking cookies. Luciano Chicago, LLC uses these cookies to make the shopping experience more personal. Luciano Chicago, LLC shall only place a tracking cookie if explicit consent is given on the website. Luciano Chicago, LLC and third parties are then able to monitor its behavior and can modify advertisements based on interests.

Parties have the right to withdraw consent at any time to unsubscribe from personalized offers via marketing emails. To withdraw consent for tracking and other cookies can be done in the cookie banner. Under ‘preferences’ the cookie settings can be adjusted.

HOW SHALL WE PROTECT YOUR PERSONAL DATA?

Luciano Chicago, LLC has taken appropriate and reasonable organizational and technical security measures in order to ensure the safety of your personal data in its systems. Luciano Chicago, LLC shall not process data to third parties unless the Company has a legal ground to do so, for example consent is given or if it is required by law.

Additionally, employees at Luciano Chicago, LLC are trained to ensure they handle all personal data with care and strict confidentiality. For staff, personnel access rights have been specified to serve the applicable legitimate purposes required for the individual to perform his or her duties.

LINKS AND CONTACT DETAILS

Luciano Chicago, LLC is not responsible for collection and processing of other organizations. This Privacy statement does not address personal data of any third party operating that is linked to Luciano Chicago, LLC.

For questions or a request please contact customer service:
Email address: [email protected]